As part of its efforts to support client's successful product marketing, sales and service program, and as a continuation of our tradition of serving our clients and its customers, Airtrust provides the following value added support services:

Project Logistics Support

Using Airtrust's on-going relationships with both the client and the customer, Airtrust works as a bridge to continuously advise and service the client during the project implementation stage, supporting project follow up discussions and project design review meetings, supporting logistical issues during project installation, coordinating project training, supporting permit applications and similar support issues vital to the successful realization of a project.

Project Coordination

In order to ensure smooth project implementation, Airtrust coordinates with the client's project team and works with customer to develop an action plan for post contract activities. This coordination activity includes coordinating with domestic agencies and import/export companies, facilitating discussions on Letter of Credit issues, coordinating deliveries and other project implementation issues, supporting custom clearance requirements, coordinating and supporting local transportation requirements, and other similar support issues vital to the successful realization of a project.

Technical Training Assistancev

With each of the project is under way, there always will be a follow up technical training, including system training, operational training, installation training, trouble shooting, maintenance training and spare parts training. Airtrust will assist each of the steps in the process to ensure the communications channels are open for all parties and to coordinate the activities.

Customer Service Center

Airtrust will assist clients to establish their in-country, after sales, customer support and service center, providing the client the advantages of duty-free warehousing and product import & export access.

Key Benefits